Greyhound Canada Reviews and Complaints

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Greyhound Canada Reviews

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  • broken outlets, late bus, sitting all night in ottawa

    I took the Express Service from Toronto to Ottawa which was supposed to arrive at 2:05 AM. I watched my connecting bus to Montreal leave as the bus from Toronto arrived at the station at 2:30 AM Now I have to sit here in Ottawa locked in the station. If I go outside for fresh air I will be locked out of the station till 5 AM. Of note, the Express Service is advertised as having electrical outlets to charge phones, etc. None of the outlets on the bus worked but people paided forextra for the outlets and wifi, which also did not work. Now, I am spending the night at Greyhound Ottawa... More...
  • Greyhound Canada Customer Service

    I attempted to purchase an advanced booking Return Ticket from Kamloops to Vancouver BC. I tried to purchase this ticket online as I had successfully done in the past and at a certain point it would not allow me to go further as the "service was not available on this schedule" I did contact the 1 800 number that was provided on the website for use if you couldn't purchase on line. I was quoted a price of 98 dollars(compared to 58 on line) and when I questioned the difference when I was more than willing to purchase on line, I was basically told Take it or Leave it. When I... More...

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